Strategic Planning

New Projects page showcases unique library solutions

July 13th, 2017

From our perspective, there are at least two great things about the work we do with libraries. The problems we’re helping libraries to solve are always unique and different — reflecting the uniqueness and diversity of their communities. And, librarians care deeply about their communities and are trying to find new ways to break through…

Fairfax County Public Library Community Engagement Project

September 16th, 2016

We just completed another amazing project.  The Fairfax County Public Library Board of Trustees wanted to undertake a community engagement project before starting strategic planning.  CIVICTechnologies and our partner, The Ivy Group, were hired for the project.  Working with the Library Board, we created a comprehensive plan for gathering input from the residents of fast…

Great Press for Gail Borden Public Library

October 28th, 2015

We love it when libraries are featured in their local newspapers for the great work they are doing.  Gail Borden Public Library, Elgin, IL, was featured in the Chicago Tribune and the Daily Herald for the work they have been doing on their strategic plan.  Building on their strengths, we’ve been helping Gail Borden focus on…

North Las Vegas Library Turns the Corner

October 26th, 2015

Congratulations to Forrest Lewis, Director of the North Las Vegas Public Library District, for winning the 2015 Nevada Library Association’s Librarian of the Year, the most important honor awarded within the library profession in the state of Nevada. Forrest has done an incredible job leading the effort to bring the library back from the brink…

Planning

November 10th, 2014

I wanted to take a minute and highlight the press release we just issued dated November 7, 2014.  The release summarizes some of the fun and interesting projects we’re currently, and have been working on. Besides keeping us busy, it is exciting to see staff at so many library’s embrace the use of big data…

CIVICTechnologies Expands Strategy Development Capabilities

November 7th, 2014

Unique Success Planning Workshops help libraries move from planning to implementation with greater understanding. CIVICTechnologies, the leading national provider of tools for libraries to become more customer driven by visualizing patron and usage data to align service strategies, announced today an expansion of its services to respond to the growth in libraries’ interest in merging market…

Libraries Nationwide Adopt Data-driven Strategic, Marketing, and Facilities Planning to Better Connect with Community Needs

March 10th, 2014

Marc Futterman, president and CEO of CIVICTechnologies, says that 2013 may well turn out to have been the “tipping point” for libraries recognizing that the old methods of assessing community needs are no longer good enough predictors of what people want from their public libraries. According to Futterman, public libraries of widely differing sizes and…

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