Strategic Planning

Introducing LandScape market segmentation in the new CommunityConnect

September 15th, 2017

We’re excited to introduce the most robust market segmentation system in the country: LandScape by STI from Austin, TX. LandScape is already helping our consulting service customer’s increase their reach, relevance, and resilience. To learn more, you can read about them here on our new Projects page. Our new version of CommunityConnect integrates LandScape with a…

Calling all data, calling all data

September 4th, 2017

The new CommunityConnect welcomes all of your library data. Doesn’t matter the form, shape, size, or origin. Bring it over, we’ll get it integrated, and return to you amazing insights for decisions that improve your reach, relevance, and resilience. That’s what our hot new technology, cool display tools, and interactive dashboards will do for you. All…

Launching the new CommunityConnect: Understand, Predict, Deliver

August 24th, 2017

We are pleased to announce the launch of the new CommunityConnect. We welcome you to take a test drive. Click here and we’ll schedule a demo. See the CommunityConnect page here on our website for more information. CommunityConnect is an affordable, feature-rich, interactive software application that provides data analytics and business intelligence capabilities for state libraries, public libraries, and…

CommunityConnect Use Cases

July 29th, 2017

The new version of CommunityConnect is ready for release. CommunityConnect is designed to transform what people do in their jobs. CommunityConnect is designed for both state and local library staff use cases.  Get in touch and we’ll go into the details of how CommunityConnect can be used for each of these roles in your library!…

Solano County Board of Supervisors Approves Library Strategic Plan

July 21st, 2017

We’re proud to announce that the Solano County Library received approval from the County Board of Supervisors to proceed with its new Strategic Plan. Like all of our strategic plans, the library’s staff are the lead authors. Big thanks to more than 30 library staff who participated all the way through the planning process, and especially…

New Projects page showcases unique library solutions

July 13th, 2017

From our perspective, there are at least two great things about the work we do with libraries. The problems we’re helping libraries to solve are always unique and different — reflecting the uniqueness and diversity of their communities. And, librarians care deeply about their communities and are trying to find new ways to break through…

Fairfax County Public Library Community Engagement Project

September 16th, 2016

We just completed another amazing project.  The Fairfax County Public Library Board of Trustees wanted to undertake a community engagement project before starting strategic planning.  CIVICTechnologies and our partner, The Ivy Group, were hired for the project.  Working with the Library Board, we created a comprehensive plan for gathering input from the residents of fast…

Great Press for Gail Borden Public Library

October 28th, 2015

We love it when libraries are featured in their local newspapers for the great work they are doing.  Gail Borden Public Library, Elgin, IL, was featured in the Chicago Tribune and the Daily Herald for the work they have been doing on their strategic plan.  Building on their strengths, we’ve been helping Gail Borden focus on…

North Las Vegas Library Turns the Corner

October 26th, 2015

Congratulations to Forrest Lewis, Director of the North Las Vegas Public Library District, for winning the 2015 Nevada Library Association’s Librarian of the Year, the most important honor awarded within the library profession in the state of Nevada. Forrest has done an incredible job leading the effort to bring the library back from the brink…

Planning

November 10th, 2014

I wanted to take a minute and highlight the press release we just issued dated November 7, 2014.  The release summarizes some of the fun and interesting projects we’re currently, and have been working on. Besides keeping us busy, it is exciting to see staff at so many library’s embrace the use of big data…

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