News

Help is on the way!

September 23rd, 2017

Well, Support Center actually. We’re adding a new Support Center (do we call it “help center” or “support center”? we decided on support center) to both CommunityConnect and BusinessDecision in the next month or so. For CommunityConnect it will include an extensive knowledge base and email-based trouble ticket system. For BusinessDecision it start with the…

Introducing LandScape market segmentation in the new CommunityConnect

September 15th, 2017

We’re excited to introduce the most robust market segmentation system in the country: LandScape by STI from Austin, TX. LandScape is already helping our consulting service customer’s increase their reach, relevance, and resilience. To learn more, you can read about them here on our new Projects page. Our new version of CommunityConnect integrates LandScape with a…

Calling all data, calling all data

September 4th, 2017

The new CommunityConnect welcomes all of your library data. Doesn’t matter the form, shape, size, or origin. Bring it over, we’ll get it integrated, and return to you amazing insights for decisions that improve your reach, relevance, and resilience. That’s what our hot new technology, cool display tools, and interactive dashboards will do for you. All…

Launching the new CommunityConnect: Understand, Predict, Deliver

August 24th, 2017

We are pleased to announce the launch of the new CommunityConnect. We welcome you to take a test drive. Click here and we’ll schedule a demo. See the CommunityConnect page here on our website for more information. CommunityConnect is an affordable, feature-rich, interactive software application that provides data analytics and business intelligence capabilities for state libraries, public libraries, and…

CommunityConnect Use Cases

July 29th, 2017

The new version of CommunityConnect is ready for release. CommunityConnect is designed to transform what people do in their jobs. CommunityConnect is designed for both state and local library staff use cases.  Get in touch and we’ll go into the details of how CommunityConnect can be used for each of these roles in your library!…

Solano County Board of Supervisors Approves Library Strategic Plan

July 21st, 2017

We’re proud to announce that the Solano County Library received approval from the County Board of Supervisors to proceed with its new Strategic Plan. Like all of our strategic plans, the library’s staff are the lead authors. Big thanks to more than 30 library staff who participated all the way through the planning process, and especially…

New Projects page showcases unique library solutions

July 13th, 2017

From our perspective, there are at least two great things about the work we do with libraries. The problems we’re helping libraries to solve are always unique and different — reflecting the uniqueness and diversity of their communities. And, librarians care deeply about their communities and are trying to find new ways to break through…

Employing Big Data to Understand and Reach Users presentation at Computers in Libraries 2017

March 16th, 2017

Are you attending  the  Computer in Libraries 2017 conference in Arlington, VA?  We’ll be there. I’ll be presenting with Danielle Milam from Las Vegas-Clark County Library District.  Danielle was instrumental in securing the funding for the project and analyzing the data. Our program, “Employing Big Data to Understand and Reach Users” will delve in to how libraries can…

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