Launching the new CommunityConnect: Understand, Predict, Deliver

August 24th, 2017

We are pleased to announce the launch of the new CommunityConnect. We welcome you to take a test drive. Click here and we’ll schedule a demo. See the CommunityConnect page here on our website for more information.

CommunityConnect is an affordable, feature-rich, interactive software application that provides data analytics and business intelligence capabilities for state libraries, public libraries, and public library cooperative organizations.

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There are two versions of CommunityConnect, one for individual public libraries and one for state libraries.

The public library version provides an integrated suite of data, query, visualization, dashboard, and report features to manage services and prepare and implement strategic and marketing plans using key performance indicators, among many other features.

The state library version also provides the same integrated suite of data, query, visualization, dashboard, and report features to manage statewide resource distribution through an integrated network of local library customer, usage, segmentation, and demographic data. CommunityConnect automates state reporting data and returns knowledge so the state library can prioritize statewide needs, and local libraries can align services with their community needs.

CommunityConnect creates data-driven, community-centered, and customer-focused libraries, statewide and locally.

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